Forward by Dries Buytaert, Founder and Project Lead, Drupal; CTO Acquia. Order now from:
Author Interview http://tinyurl.com/8a8nxno
Process Design Articles
| Title | Post date |
|---|---|
| Customer Satisfaction: A CIP Tale | Jun 17 2009 - 11:46am |
| Understanding Measures, Metrics, and Measurements | Apr 20 2009 - 12:36pm |
| Process versus System | Sep 7 2006 - 9:11am |
| A View of Business Process Redesign | Feb 22 2006 - 12:14pm |